At the Field, your privacy is important to us. We are committed to protecting your personal information.
We follow the rules in the Privacy Act 1988, and the Australian Privacy Principles. You can find the Australian Privacy Principles on the website of The Office of the Australian Information Commissioner at www.oaic.gov.au.
You can contact us if you have questions about this policy or about how we use your information.
Phone: 03 9830 0190
Post: Level 28, 570 Bourke Street, Melbourne 3000
Last revised and updated in August 2022
At the Field, we are committed to protecting your Personal Information. To do this, we follow the Privacy Act 1988 and the Australian Privacy Principles which are set out in the Act.
When you see “we”, we are talking about The Field and our related entities. The Field is also known as The Field Jobs Trading Pty Ltd. Our Australian Business Number (ABN) is 58 655 094 465.
1. About this Policy
You should also read any privacy statements we give you when we collect your information or provide you with a service. If there are differences in the information we give you, then you should follow the rules in the Privacy Statement.
These definitions explain the terms that we use in this Policy.
- The “Platform” means the Field’s website and other systems that we use to provide services to you.
- An “Account” means a Customer Account or a Job Seeker Account.
- A “Customer” means a Hiring Manager, or a company or organisation that the Hiring Manager works for.
- A “Customer Account” means a Customer’s account on this website. This includes accounts given to people who access the Field on behalf of a Customer.
- A “Hiring Manager” means an employer, recruiter, or anyone who offers work opportunities to Job Seekers.
- A “Job Seeker” means a person who uses this website to find job opportunities from the jobs posted here
- A “Job Seeker Account” means a Job Seeker’s account on this website. A Job Seeker creates an account when they register on our website.
- A “Job Seeker Account Manager” means someone that a Job Seeker chooses to manage their Job Seeker Account for them.
3. What is Personal Information and Sensitive Information?
Personal Information means information that identifies you because it includes personal details about you. This includes information about you, whether it is true or false. It can also include information that is not recorded or written down. Examples of Personal Information are name, address, telephone number, or date of birth.
Sensitive Information is a type of Personal Information. It includes information about your health, disability, race, religion, political beliefs, sexual orientation or criminal records. In this Policy, when we talk about Personal Information, we also mean Sensitive Information.
You can choose whether you want to share your Personal Information with us. If you do not share information about yourself, then you might not be able to use some areas of our website or our services.
4. What kinds of Personal Information do we collect?
We only collect information that we need so we can provide services to you and perform our functions and activities.
Here are the kinds of Personal Information that we may collect:
- We collect contact information when you create an account, such as:
- your full name
- date of birth
- telephone number.
- We collect information when a Job Seeker registers on our website, such as:
- a profile picture
- details of medical conditions or disability
- disability support needs
- living arrangements, including information about people that you live with and receive care and support from
- vaccination status
- academic qualifications
- work skills and experience
- employment history
- personal interests
- preferred language
- when you can start work
- background information such as criminal records, where you live, and any other information that is relevant to a job
- any other information about yourself that you include in your Job Seeker Account profile.
- When we verify a Job Seeker or Hiring Manager’s identity, such as:
- your Tax File Number
- Australian business number (ABN)
- business name
- identity documents such as a passport or driver’s license.
- When you provide financial or payment details:
- bank account details
- credit card information
- superannuation fund.
- When you use any of our communication channels, such as:
- our social media sites
- telephone or email support
5. When and how do we collect information?
We collect Personal Information in several ways.
We collect information directly when you:
- use our website (for example when you upload your resume or other documents)
- give us your information online, by phone, or in application forms or agreements
- ask for information about us or our services
- give us feedback
- enter a contract
- contact us through our website, phone, facsimile, email, post, or in person.
We may get your information from organisations that are part of the Field.
We may collect information when you use any of the Field’s social media sites.
6. Information we collect when you use our website
We collect your Personal Information when you give it to us by using our website. At times we may also receive information about you in other ways. You can read more about these here:
Clickstream data is information that is collected about a user when they visit a website. It tells us about the kinds of things that people look at and do while on the website.
When you visit our website, we collect information about you for our data analytics. This may or may not include Personal Information. This helps us to report on the work we do and keeps our website and systems working well.
This information can include:
- the number of people visiting the website and the web pages they view
- the date, time and how long someone visited the website
- what people do on the website
- the IP address of your computer (this is the number of the device you use to connect to the internet).
You can tell your internet browser not to allow cookies, or to tell you when a cookie is sent. If you do not allow cookies, you might not be able to use our website.
You can find out more about cookies, and how to prevent cookies here: http://www.allaboutcookies.org.
A web beacon is a small file on a web page that tells us what people do when they use our website. We may use web beacons to find out what people look at on our website. We use this information to make our website work well.
If you make any payments through our Platform, we may collect information about these payments. This can include information about how you made the payment, how much you paid, the date and time, your address, postcode, and other information about your payment.
7. Information we collect from third parties
We may collect Personal Information about you from third parties. Third parties are other websites or places that may save your information.
We are not responsible for how third parties use your Personal Information. If you have questions about how a third party uses your information, you should contact that website or organisation directly.
Here are some ways we use information from third parties:
An Account Manager can manage a Job Seeker Account for a Job Seeker. The Account Manager must first get permission from the Job Seeker before they give us the Job Seeker’s Personal Information. When we get information about a Job Seeker, we rely on the Account manager to get permission before they send us information about a person.
If you use another website or service to log in to our website, you are using a third-party service. The third-party service may send us information about you. For example, if you log in using your Facebook account, we may see information like your Facebook profile. This information is controlled by the third-party service. This depends on the permission you gave the service when you set up your account with them. You can control what happens to your information in the privacy settings for that service.
Third-party services use this information to understand how you use websites and to send you advertising that you may be interested in. They also use this information so that they can provide their services to you.
If you click on an online advertisement for the Field, the advertiser may save some information about you. The advertiser can also send us that information. We use this information to find out how well our advertising works. An example is when you click on a Google Ad (advertisement).
We may get information about you from checks like a police check, NDIS worker screening or other checks. We will only do this if the law allows us to. If we do this, then we may use Personal Information like your name or date of birth.
8. Sensitive Information
We must follow the rules of the Australian Privacy Principles in the Privacy Act. We follow these rules when we use or share your Sensitive Information.
We only collect your Sensitive Information:
- so that you can use our website and our services
- if you give us permission (this includes when you upload a document to the website or give us Sensitive Information on a form)
- if we must, because of the law.
We may ask for your Sensitive Information, or we may collect it from other people. For instance:
- we may ask you about your disability so that we can give you the right services when you use our website
- we may get Sensitive Information from your Job Seeker Account Manager when they use this website.
9. Use of Personal Information
We use your Personal Information so that we can provide services to you, and so that we can carry out or work. This can include:
We use your information to keep our website and services working well, including to:
- check your information, your documents, or your identity
- allow you to use our website and services
- allow you to create an Account, update your information, and post information on our website
- keep our records up to date
- allow you to communicate with Customers and Job Seekers on our website
- keep our website and systems working well, and provide a positive experience to people using our website
- get analytics and do research
- provide you with good customer service
- manage payments through the website
- send you support messages and updates about your account.
We use your information to keep our services safe and secure, including to:
- check your information, your documents, or your identity
- prevent harm or abuse to people who use our website
- check on safety issues or assess risk
- resolve arguments or issues between Job Seekers and Customers
- make sure we follow the law and protect our lawful interests.
Secondary purposes are other ways that we use your information. We use your information:
- if it relates to the activities we describe in this Policy
- in ways that you would usually expect
- when we have your permission
- when we follow the rules of the Privacy Act.
We may use your Personal Information to send you marketing. You may get direct marketing from us by phone, email, social media, and other ways. We use marketing to promote the Field and the services that we provide. We may also send you marketing about our other organisations, and products or services that you might be interested in. We will only do this with your permission. We follow Australian laws about marketing and will not send you anything you would not normally expect.
If we get your information from a third party, we will ask for your permission first before we send you marketing.
You can choose whether you want to get marketing from us. You can contact us in the ways that we describe in our marketing materials. You can also contact us directly. You can find our details in the “Contact Us” section.
10. Disclosure of Personal Information
We may share your Personal Information with other people or places. This depends on what you use the Field for. We may share your information:
- to people who work with the Field, such as our shareholders, officers, employees, contractors, consultants, advisers, agents, or related bodies corporate
- to third parties (other people and organisations) that provide products and services to the Field
- if the law requires us to.
We may need to share your information with providers that manage our website and software. This might happen when there is a technical problem with our website, or to keep our website and systems working safely and securely.
If you are a Job Seeker and you apply for a job, then your Personal Information will be shared with the Customer who posted the job.
You may be able to choose which Personal Information you wish to share with a Customer. However, if you decide not to give a Customer some information about yourself, they could still find out in other ways. For example, when you or your Job Seeker Account Manager give the information to the Customer in a document or in other communications.
We may share information for research or marketing purposes. This will not include your Personal Information and it will not identify you personally. We will not sell your Personal Information to third parties (other websites or companies).
We will not share your Personal Information with any other organisations except as we describe in this Policy, or as required by law or the Privacy Principles.
We try as far as possible to make sure that we keep information within Australia. We cannot guarantee that information stays within Australia, because of technical reasons. If the information does leave Australia, it is coded to protect it.
We will only knowingly transfer your Personal Information overseas if:
- we believe that person or place follows similar laws to the Privacy Act and the Privacy Principles
- you have given us permission
- if we must, because of the law.
When you give us your Personal Information, you agree to let us share your information with third parties (other companies or websites) outside of Australia. If you live in the European Union, you agree to let us share your information with third parties outside the European Union.
When your information is protected by Australian privacy laws (and not the European Union’s General Data Protection Regulation laws), we do not have to make sure that third parties outside Australia follow Australian privacy laws.
11. Employee records
Employee records do not usually have to follow the rules in the Privacy Act. This Policy does not cover information about employees, officers, contractors or consultants. If you want more information about this, then please contact us directly.
12. Access to your Personal Information
You have a right to access your Personal Information. If you would like to access your information, please contact the Field by email or post. You can find our details in the “Contact Us” section.
Sometimes, we may not be able to provide you with access to all of your Personal Information. This may include times when giving you access would be against the law, or when it would affect the privacy of other people. If we refuse you access, we will tell you why.
We have the right to charge a fee if we search for and give you access to your Personal Information. We may need to check your identity as part of this process.
We will take reasonable steps to make sure that your Personal Information is accurate, up-to-date, and complete. You have the right to ask us to correct your Personal Information. If you think that your Personal Information is not correct or up to date, please contact us. We will do what we can to correct your information. You can find our details in the “Contact Us” section.
13. Security of Personal Information
Protecting your Personal Information is important to us. We take care to protect the Personal Information we hold from wrongful use and loss. We also take care to stop other people from using your information, changing it, or sharing it when they do not have permission.
We aim to keep your Personal Information secure and up to date. We will follow the rules in the Privacy Act when we deal with Personal Information. This includes the information that we keep on the Field’s Systems.
When we do not need your Personal Information any longer, we will do what we can to destroy it or make sure that you cannot be identified.
If you want us to delete your Personal Information or de-identify it, please let us know. We will do what we can unless we need to keep the information for legal reasons. You can find our details in the “Contact Us” section.
14. Contact us
- Email: email@example.com
- Telephone: 03 9830 0190
- Post: Level 28, 570 Bourke Street, Melbourne 3000
15. Data breaches or complaints
If you want to make a complaint about how we have used your information, please contact us. You can also contact us if you think your information has been stolen or given to the wrong people. You can find our details in the “Contact Us” section.
It is helpful if you collect any information and documents about your complaint. Think about what questions you have and what you want us to do.
We will use the information you give us to find out more and to respond to the problem. We try to solve all complaints as quickly as possible. We can solve some within weeks, but complicated problems may take longer. You may withdraw your complaint at any time.
If you are not satisfied with the way we responded to your complaint, and there are no other actions we can take, we may send the complaint to the Information Commissioner. If we do this, we will tell you and we will give you the Commissioner’s contact details.